Here's a puzzle for you all ...
Assume you're working with a complex system that's highly important for the business, one that is mission critical for some of the staff, where they are dependent of the system so they can do their jobs every day.
Further, lets assume the system has just been restarted after a major meltdown and you're investigating the cause of that failure.
When you think you've identified the sequence of actions that caused the system to go down, when you have a plausible theory of the crash that matches known information, what do you do next?
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